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General Warranty Terms & Conditions

Plenitude Technology Limited hereinafter referred to as the Guarantor, shall guarantee good quality and proper functioning of the purchased device if used in the manner appropriate for the purpose thereof and in accordance with the operation directives, and shall provide warranty services subject to the following conditions:

1. This Warranty covers soft defects resulting from defective software, if such defects are revealed during the period of one month from the date of purchase.
2. The device is considered defective if it fails to perform the functions as indicated in the context of its internal device characteristics.
3. The Warranty does not cover parts of limited regular functionality due to their natural wear and tear.
4. The Warranty does not cover any software by third party manufacturers or vendors, that is installed on the device under repair and delivered along with the device to the Guarantor Service Center.
5. Plenitude Technology Limited shall not be held responsible for the loss and restoration of any software or data.
6. The defects and damages revealed during the Warranty period shall be removed free of charge within 14 working days from the date of delivery of the device to the Service Center.
7. Removing defects and damages time could be extended in case a replacement parts will be imported from outside the country.
8. Warranty services will be provided under the following conditions:
   a. Immediately and effectively notify Guarantor about determined device’s defects and cease any usage of it.
   b. The marked device along with copy of commercial invoice should be delivered to our office
   c. The serial number of the delivered defective device must match the serial number sold to Customer.
   d. Plenitude Technology Limited should be notified in writing of any additional accessories installed in the device.
   e. The device should be delivered together with a detailed and readable description of the technical problem.
   f. The delivered device should have intact seals with production date or serial numbers of the device and should be appropriately packaged during its loading, transportation and unloading.
   g. The shipment shall be arranged and paid by the Customer.
   h. customer must not tamper with device, must not attempt tom screw or unscrew as this will violate the warranty agreement
9. We reserve the right to charge the Warranty beneficiary with the costs of service, and transportation, if the defect does not fall within the scope of this warranty or the device has not been proven defective.
10. The Warranty does not cover:
    a. Mechanical or electric damages resulting from incorrect installation, configuration, usage or other activities inconsistent with the operation directives or contradictory to the apparent technical specifications.
    b. Damage caused by acts of God, floods, fires, lighting or other natural disasters, events, inappropriate voltage, defective supply materials or other external factors;
    c. The device that has been tempered with by the Warranty beneficiary or any other person in any way, including reconfiguration, repair, willful constructional variations, modifications and adjustments;
    d. The device with serial numbers and/or the guarantor seals damaged or illegible;
    e. The activities specified in the operation directives, which remain the sole responsibility of the customer in his own capacity and at his own expense;
    F. Damages due to the user’s fault or lack of knowledge;
    h. Defective functioning of the device caused by a conflict or incompatibility between software applications installed on the damaged device or on the equipment, which the device permanently cooperates with in accordance with the intended purpose of the device.
11. The Guarantor reserves the right to replace the defective device or its component with a free-of-defects equivalent thereof, provided that such equivalent ensures efficiency and functionality equal to or higher than the original device or component. The replaced defective device or components shall become the property of the Guarantor.
12. The Warranty period may be extended during which the repaired device stays in Plenitude Technology Limited Service Center.
13. Plenitude Technology Limited shall not be held responsible for any failure in performance of the obligations as stipulated in this Warranty, whenever such failure is caused by a force majeure afflicting the Guarantor of the device. Force majeure means any event or circumstance beyond reasonable control of the Guarantor which prevents the Guarantor from performing the obligations stipulated in this Warranty, or results in the performance of the Warranty services that is inconsistent with the conditions stated herein, and which could not have been foreseen by the Guarantor acting with the professional accuracy at the moment of assuming obligations under this Warranty.
14. Plenitude Technology Limited reserves the right to refuse to provide any Warranty services if it would result in a breach of applicable laws.
15. The rights granted by this Warranty shall not include the right of the Warranty beneficiary to claim any lost profits in connection with defects of the device. The Guarantor shall not be held responsible for any material losses caused by the defective product.
16. This General Warranty Terms and Conditions may be changed if the Buyer and the Guarantor establish different conditions in a separate agreement, and the provisions thereof supersede the respective provisions of the Privacy Terms and Conditions.

Signature
Guarantor
Customer